Terms and
Conditions

1. Refunds and returns

Kristina Russell Colourist may, at their sole discretion, provide a refund on the return of a product/s within 7 days where the product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.

2. Education payment plans

Kristina Russell Education offers payment plans for all education events. Learn now and pay later. Setting up a payment plan is easy! Salon Pay is a clever cloud based payment portal affiliated with After Pay, which is PCI compliant, with the highest security accreditation, and is Kristina’s preferred method for payment plans.

There are many different ways for you to pay. Weekly, fortnightly or monthly pre payments towards your next workshop, by spreading the cost to make it easier. One thing is for sure, investing in your education just got a whole lot easier!

3. Stripe payments

Stripe builds the most powerful and flexible tools for internet commerce. Kristina Russell’s online shop links to stripe for quick and effective mobile commerce experiences. Payments can be accepted online securely from all over the globe, plus in person at live events wherever Kristina Russell Education is presenting.

4. Workshop cancellations

Please choose an education program that best suits your individual learning expectations and career pathway. No refunds are available on workshop tickets. If you are unable to attend a program, it is permissible to send another hairdresser in your place.

Kristina Russell Education reserves the right to postpone or cancel any course that doesn’t reach the required number of participants. In such case, Kristina will give booked participants notice of the change and refund applicable course fees paid.

5. Salon booking requests

The most direct method to request a consultation or haircolour booking is to email or call Edwards and Co salon directly. Please call +61292116631 and ask for Kristina Russell for your next colour, or head to the contacts page on this website for more options.

6. Doodad + Fandango earrings

Kristina Russell is the stockist for a custom designed limited edition range of earrings designed by Sydney jewellery and accessory creator, Nikita of Doodad + Fandango. All of the D+F items on this site are made from 3mm thick Perspex.

Some of the items are backed with a layer of gloss laminate which acts as a bond and strengthens the item. Both of these materials are laser cut and then hand assembled and sealed using a synthetic bonding compound.

Every care is take to describe the item’s size and approximate weight and provide realistic colour representation.

Please note that colours can vary from computer screen to screen.

Most of the earrings are LARGE sized, sometimes items can be scaled down if you aren’t into jumbo accessories. Doodad And Fandango uses quality surgical steel ear studs and backs to minimise allergic reactions.

7. Doodad + Fandango return policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns are only accepted on full priced items and are decided on a case by case basis.

According to Australian Consumer Law, consumer guarantees do not apply if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it. Please refer to this website for more information about consumer rights in Australia.

If you would like to return your Doodads, please contact Kristina within 3 days of receiving them and Kristina will email you with instructions on how to return the item. Items must be returned via trackable delivery within 5 days to be eligible for a return. Once returned, the item will be examined via a quality control checking process at D+F studio to ensure it has not been worn/used. Following this the purchaser will be issued a credit coupon which will be valid for up to 6 months from issuing date. This will not include postage costs paid for the original item.

To claim a return please contact us via email.

8. Glitter Colour Boards

Glitter Colour Boards are perfect for hairdressers wanting to paint hair with finesse and style. Nobody knows what you need in the salon better than a colour loving hairdresser, which is why Kristina Russell has custom designed these for salon use. THIS ITEM IS MADE TO ORDER, and we aim to have it in the post within 1-2 weeks. If you need it ASAP be sure to let us know at checkout and we do our best to accommodate if possible.  Overseas orders allow for extra mailing time.  Glitter Board colours will vary on different computer/phone screens. Glitter Colour Boards are made in Australia using high quality acrylic products. All of the boards are made to order. Acrylic sheets come in a wide range of colours and glittery finishes, making this the perfect material for hair-painting boards.

NOTE: haircolour that has a very high ammonia content may cause some cloudiness to appear on surface layer in some colour options.

9. Postage

Australian shipping

Kristina uses express mail with Australia Post for all mail within Australia.

Flat rate of $10 for all items.

We ship free for orders over $200

You will receive a notification via email from Australia Post during the item’s journey.

If you prefer Platinum Post, signature on delivery, insurance or a courier delivery, it will incur the associated charges.
Please contact before ordering if you want these services.

International shipping

International orders are sent via regular Air Mail and charged at:

 

USA $20

NZ $15

Europe $23

Russia $35

Rest of the world $23

 

We don’t currently ship to China

Shipping is free for purchases over $300

You will be emailed a tracking number once the item has been shipped.

Items can be sent via Registered International Post for an extra $10, please contact before placing an order.

 

Shipping times can vary from 3 working days to up to one month in some countries.

Check Australia Post for estimated delivery times.

9. Postage

Australian shipping

Kristina uses express mail with Australia Post for all mail within Australia.

Flat rate of $10 for all items.

We ship free for orders over $200

You will receive a notification via email from Australia Post during the item’s journey.

If you prefer Platinum Post, signature on delivery, insurance or a courier delivery, it will incur the associated charges.
Please contact before ordering if you want these services.

International shipping

International orders are sent via regular Air Mail and charged at:

 

USA $20

NZ $15

Europe $23

Russia $35

Rest of the world $23

 

We don’t currently ship to China

Shipping is free for purchases over $300

You will be emailed a tracking number once the item has been shipped.

Items can be sent via Registered International Post for an extra $10, please contact before placing an order.

 

Shipping times can vary from 3 working days to up to one month in some countries.

Check Australia Post for estimated delivery times.

10. Privacy policy

Cookies

We use cookies on this website to make your browsing and shopping experience smoother. Your personfal information is kept safe, and we do not pass it on to any third parties. We hate spam too! 

Free E-Book

Would you like to learn how to formulate the perfect (and natural looking) red for every client? My free ebook guide is the ultimate checklist to ensure you have the right strategy, theory, confidence and knowledge.

Learn more...

I am the Australian Ambassador for the Dresscode Project, a global alliance of salons and barbershops committed to providing positive, gender-affirming services for LGBTQ+ clients.

Find out more about how your shop or salon can become a safer place for LGBTQ+ people.

Learn more...